Frequently Asked Questions
Rental Rules
Rentals are open to individuals aged 18+ and verified business accounts.
Minimum 7 days. Long-term leases from 1 to 12 months enjoy tiered discounts.
A refundable deposit is charged by model and term. It is released within 7 business days after a clean return.
Nationwide shipping with optional on-site setup and training. Remote guidance is free.
Follow the operation manual and safety guidelines. Unauthorized disassembly is not allowed.
Non-human damage is covered. Intentional damage, water ingress or unauthorized repair is chargeable.
Free cancellation within 24 hours of booking. Cancellations after dispatch incur delivery and restocking fees.
24/7 remote support is included. On-site engineers are available for major events.
Rental Process
Browse models and pick the robot dog that fits your scenario.
Confirm rental dates, sign the electronic agreement and pay.
We pack and ship the robot with accessories and manuals.
Inspect the package, power on and confirm everything works.
Follow the manual; our engineers provide remote or on-site training.
Ship or schedule pickup before the lease ends.
We check for damage and missing accessories.
If everything is clean, your deposit is refunded within 7 business days.
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